Shipping

We offer worldwide shipping to most destinations.

Each order is prepared and dispatched through one of our trusted production and fulfillment partners. Production times vary depending on the piece, while delivery times depend on the destination and shipping method selected at checkout.

Estimated delivery times are provided at checkout and begin once your order has been produced and dispatched.

Once your order has shipped, you will receive a confirmation with tracking information where available.

Please note: Delivery estimates are provided as a guide and may vary depending on the product, destination, carrier, and customs processing.

International orders may be subject to customs duties, import taxes, or administrative fees depending on the destination country.

Any applicable charges imposed by local customs authorities are the responsibility of the recipient unless otherwise stated at checkout.

Customs processing may also affect delivery times.

If your order has not arrived within the estimated delivery window, please contact us at contact@kassianivalor.com with your order number and tracking information, if available.

We will review the shipment status and work with our fulfillment and delivery partners to assist you.

Please note that delays may occasionally occur due to customs processing, weather, carrier disruptions, or circumstances beyond our control.

Orders are processed after payment has been successfully received.

As our pieces are created specifically for each order, production begins shortly after your purchase is confirmed.

Once production is complete, your order is carefully prepared for dispatch and handed to the appropriate delivery carrier.

You will receive an order confirmation after purchase and a shipping confirmation once your order has been dispatched.